Pricing
$100 per model, per month.
Billed through the Fanvue App Store. Cancel any time, no setup fee, and no charge for the people who do the chatting.
Per model
$100per month
Billed through the Fanvue App Store. Each model's own Fanvue account subscribes to the sentryq app, and Fanvue charges that account. No card details ever reach us.
- Cancel any time
- No setup fee
- No minimum term
- No per-seat charge for chatters
Creating a workspace is free. Nothing is charged until a model subscribes.
What a licence covers
One model's inbox, media, earnings and fans inside your workspace, for as many chatters as you want to put on it. Licence a model and they appear; let the licence lapse and their data stays, but their inbox stops syncing.
What is included at no extra cost
Your database, your media storage, your subdomain and certificate, every update we ship to our own install, and nightly backups with restore drills. There is no infrastructure line on top of the $100.
The purchase, step by step
Who presses what, and in which account.
This is the part that catches people out. A subscription belongs to a model's Fanvue account, not to yours — so the agency owner signing in as themselves and subscribing will pay for the wrong account.
- 01
Create your workspace
Pick a subdomain and a timezone. This takes a minute and costs nothing — there is no card field anywhere in this flow.
- 02
Connect your Fanvue agency account
One consent screen on Fanvue. We read your roster so we know which models exist, and we ask for the scopes the CRM needs to run their inboxes.
- 03
Subscribe from each model's account
Open the sentryq listing in the Fanvue App Store from the Fanvue account of the model you want covered, and subscribe. $100 per month, billed by Fanvue to that account. Repeat for each model.
Do this from the model's account, not yours.
Fanvue attaches the subscription to whichever account is signed in when the checkout opens. If you subscribe while signed in as the agency owner, that account is licensed and the model is not. Your workspace shows you which models hold a licence, so a mistake is visible immediately and cancellable from Fanvue.
Available on the Fanvue App Store - 04
Come back and press Re-check
The hub asks Fanvue which of your models now hold a licence. As soon as one does, provisioning starts.
- 05
Watch it build, then log in
Fourteen steps, live on screen. At the end you get the address of your own CRM and the owner login for it.
FAQ
Billing questions, answered.
And a few others people ask at the same time.
How do I pay?
Through Fanvue, not through us. Each model's own Fanvue account subscribes to the sentryq app in the Fanvue App Store at $100 per month. Fanvue bills that account and pays us; no card details ever reach sentryq. If you manage five models, five subscriptions are started from those five accounts, and each can be cancelled independently.
Is my data isolated from other agencies?
Yes. Every agency gets its own Postgres database, its own media bucket, its own login system and its own subdomain. There is no shared table with a tenant column in it, so there is no query anyone could write that reads across agencies. The hub you sign up on stores only your account, your subdomain and which models are licensed.
How long does setup take?
Minutes, not days. Once at least one model has subscribed and you have connected your Fanvue agency account, provisioning runs fourteen steps and you watch them happen. You get a link to your own CRM at the end of it.
What access does sentryq need on Fanvue?
You connect the Fanvue account that manages your models, and grant read and write scopes for chat, media, posts, creators, insights and tracking links. That is what lets the CRM read conversations and send on your behalf. You can revoke it from Fanvue at any time; the CRM keeps working for everything already stored and stops syncing.
Can I cancel?
Any time, per model, from that model's Fanvue account. The licence runs to the end of the period already paid for. When the last licence lapses, the workspace is suspended rather than deleted, and your data is kept for 30 days so an accidental cancellation is recoverable.
Can I export my data?
Yes. Your workspace has an export that produces your conversations, fans, earnings and shift records as files you keep. It is yours; we do not hold it hostage to a subscription.
Where does it run?
On dedicated servers in Germany, operated by Hetzner. Nothing is hosted outside the EU except the services listed on our subprocessors page, each of which is named there with what it does.
Do my chatters need their own subscriptions?
No. You pay per model, not per person. Add as many chatters, managers and QA reviewers to your workspace as you need; the price does not move.